
REVENUE MEMORANDUM ORDER NO. 2-2023 issued on January 10, 2023
prescribes the CY 2023 Operational Key Performance Indicators (KPIs) for the
Revenue Regions (RRs), Large Taxpayers Service (LTS) and Revenue District
Offices (RDOs).
The details of the eighteen (18) Operational KPIs are specified in Annex
A of the Order. The Assistant Commissioner (ACIR), who is the Measure Owner
of a particular KPI of his/her concerned offices, shall monitor, review, evaluate and
assess the KPI accomplishments/performance of RRs, LTS and RDOs vis-à-vis
target of the said offices.
The LTS shall include the following offices as “Implementing Office” for a
particular KPI:
Applicable KPI Weight Implementing Office
Collection Performance 50.00 RDO 116 – RLTAD 1
RDO 125 – RLTAD 2
RDO 126 – RLTAD 3
RDO 121 – ELTAD 1
RDO 125 – ELTAD 2
RDO 123 – LTD Cebu
RDO 127 – LTD Davao
Percentage Increase in Collection 5.00 RDO 116 – RLTAD 1
RDO 125 – RLTAD 2
RDO 126 – RLTAD 3
RDO 121 – ELTAD 1
RDO 125 – ELTAD 2
RDO 123 – LTD Cebu
RDO 127 – LTD Davao
Audit Effort 3.00 LTVATAU
RDO 116 – RLTAD 1
RDO 125 – RLTAD 2
RDO 126 – RLTAD 3
RDO 121 – ELTAD 1
RDO 125 – ELTAD 2
RDO 123 – LTD Cebu
RDO 127 – LTD Davao
Increase in collection by 10% of
previous year’s audit collection goal
3.00 LTVATAU
Audit Efficiency
(75% of eLAs handled were
transmitted by the investigating office
and acknowledged by the reviewing
office)
1.50 RDO 116 – RLTAD 1
RDO 125 – RLTAD 2
RDO 126 – RLTAD 3
RDO 121 – ELTAD 1
RDO 125 – ELTAD 2
RDO 123 – LTD Cebu
RDO 127 – LTD Davao
LTVATAU
2
Applicable KPI Weight Implementing Office
Reduction of Tax Arrears
Collection
2.00
3.00
LTCED
RDO 123 – LTD Cebu
RDO 127 – LTD Davao
Reduction of TAMP Stop-filer cases 2.00 LTCED
RDO 123 – LTD Cebu
RDO 127 – LTD Davao
Expedite promotion of qualified
employees
1.50 LTS
The formula in the computation of the Score for each KPI and Overall
Rating are specified in the Order. In the event that the actual accomplishment
exceeds the KPI target, the score shall be the maximum assigned KPI weight.
The Operational KPIs shall be included as measures in the Office
Performance Commitment and Review (OPCR) Form, as well as in the Office
Index of Success Indicators of the RRs, RDs, RDOs, LTS, LTDs Cebu and Davao,
LTCED and LTVATAU, in relation to the Strategic Performance Management
System (SPMS).
The Accomplishment Report and Evaluation Report shall be prepared in
the following manner:
Semestral Report – January to June accomplishments;
Annual Report – January to December accomplishments.
The Operational KPIs prescribed under the Order shall be adopted in the
succeeding years until there shall be amendments/revisions to be recommended
by the Measure Owners.
The deadline for submission of the Accomplishment and Evaluation
Reports on the Operational KPIs are specified in the Order.