REVENUE MEMORANDUM ORDER NO. 27-2022 issued on May 19, 2022 amends
the reporting and evaluation of accomplishments of Revenue District Offices (RDOs)
under the Taxpayer Awareness Program (TAP).
The “Posting of Tax Information Materials in Social Media” (Facebook,
YouTube, etc.) shall no longer be reported under the TAP, starting with the RDOs’
1st Semester 2022 accomplishment report, since it shall be evaluated separately
under Revenue Memorandum Order (RMO) No. 7-2022.
The RDOs shall continue the preparation of their own tax information
materials (i.e., instructional videos, AVPs, social media cards, etc.), for approval by
their respective Sub-Social Media Team Head prior to posting in their official social
media accounts. The tax information materials prepared and posted by the RDOs in
their official social media accounts shall also not be reported under the TAP since
posting of the same in the social media shall directly affect/impact the RDOs’ “Social
Media Accounts Performance” (no. of page reach, no. of views and no. of followers)
to be monitored/evaluated by the Public Information and Education Division (per
RMO No. 7-2022).
To capture the contribution to the TAP of “Posting of Tax Information Materials
in Social Media”, Points shall be given to the RDOs based on their “Social Media
Accounts Performance” ranking as follows:
RDO’s Rank in
“Social Media Accounts Performance”* Points**
First 15 RDOs in the Nationwide Ranking 60
Next 20 RDOs in the Nationwide Ranking 50
Next 30 RDOs in the Nationwide Ranking 40
Next 35 RDOs in the Nationwide Ranking 30
Remaining RDOs in the Nationwide Ranking 20
*To be based on the report to be prepared by the Public Information and Education Division.
**To be added by the Internal Communications Division to the RDO’s Total Points for the semester.
The guidelines in the giving of Points to the other tax information
dissemination activities of the RDOs shall remain the same, with some clarifications
indicated in the Order that shall be strictly observed.
With the issuance of RMO No. 25-2022, the TAP KPI Weight has been
increased from 1.00 to 3.00 in consideration of the efforts being exerted by the
RDOs in implementing the TAP. Similarly, the Target for the TAP KPI has been
increased also from “at least 10 Points” to “at least 15 Points per month”. For
purposes of determining the Score and OPCR Rating of each RDO for the TAP, the
following matrix shall be used as guide:
Average Points*
in TAP
Score
(KPI Weight = 3.00)
OPCR Rating
30.00 & above 3.00 5
21.00 – 29.99 2.50 4
15.00 – 20.99 2.00 3
10.00 – 14.99 1.50 2
9.99 & below 1.00 1
* Per computation on a semestral basis and annual basis.
To facilitate the preparation and review of TAP Accomplishment Reports, the
report formats/templates (attached as Annexes A and B1 in Excel file) prescribed in
the Order shall strictly be used by the RDOs in the preparation of their TAP reports.
The other report formats/templates, specifically Annexes B2, C1 and C2 prescribed
under RMO No. 20-2021, still remain the same as well as the deadlines for
submission of the TAP reports. The Summary of Reports to be prepared for the TAP
is reiterated below.
Report Submitted By Submitted To Due Date
Report on Number of
Information Materials
Distributed, if applicable
(Annex A)
Revenue
District Officers
Regional Director On or before
July 10 / January 10
(part of Accomplishment
Report – Annex B1)
TAP Accomplishment
Report (Annex B1),
including
documentations
Revenue
District Officers
Regional Director On or before
July 10 / January 10
Consolidated TAP
Accomplishment Report
(Annex B2), including
Annex B1 of RDOs
– Prepared by CSU
Head
Regional
Director
ACIR, Client
Support Service
(thru Chief,
Internal
Communications
Division)
On or before
July 20 / January 20
Evaluation Report on
TAP (Annex C1 and
Annex C2)
– Prepared by Internal
Communications
Division
ACIR, Client
Support Service
ACIR, Planning &
Management
Service
Semestral Report:
On or before August 25
Annual Report:
On or before February
25 of the following year
The semestral and annual Accomplishment Reports/Consolidated
Accomplishment Reports on the TAP specified in RMO No. 18-2021, as superseded
by RMO No. 25-2022, are no longer required to be prepared/submitted by the RDOs
and the Regional Directors.