REVENUE MEMORANDUM ORDER NO. 2-2023 issued on January 10, 2023 prescribes the CY 2023 Operational Key Performance Indicators (KPIs) for the Revenue Regions (RRs), Large Taxpayers Service (LTS) and Revenue District Offices (RDOs).
The details of the eighteen (18) Operational KPIs are specified in Annex A of the Order. The Assistant Commissioner (ACIR), who is the Measure Owner of a particular KPI of his/her concerned offices, shall monitor, review, evaluate and assess the KPI accomplishments/performance of RRs, LTS and RDOs vis-à-vis target of the said offices.
The LTS shall include the following offices as “Implementing Office” for a particular KPI:
| Applicable KPI | Weight | Implementing Office |
|---|---|---|
| Collection Performance | 50.00 |
RDO 116 – RLTAD 1 RDO 125 – RLTAD 2 RDO 126 – RLTAD 3 RDO 121 – ELTAD 1 RDO 125 – ELTAD 2 RDO 123 – LTD Cebu RDO 127 – LTD Davao |
| Percentage Increase in Collection | 5.00 |
RDO 116 – RLTAD 1 RDO 125 – RLTAD 2 RDO 126 – RLTAD 3 RDO 121 – ELTAD 1 RDO 125 – ELTAD 2 RDO 123 – LTD Cebu RDO 127 – LTD Davao |
| Audit Effort | 3.00 |
LTVATAU RDO 116 – RLTAD 1 RDO 125 – RLTAD 2 RDO 126 – RLTAD 3 RDO 121 – ELTAD 1 RDO 125 – ELTAD 2 RDO 123 – LTD Cebu RDO 127 – LTD Davao |
| Increase in collection by 10% of previous year’s audit collection goal | 3.00 | LTVATAU |
|
Audit Efficiency (75% of eLAs handled were transmitted by the investigating office and acknowledged by the reviewing office) |
1.50 |
RDO 116 – RLTAD 1 RDO 125 – RLTAD 2 RDO 126 – RLTAD 3 RDO 121 – ELTAD 1 RDO 125 – ELTAD 2 RDO 123 – LTD Cebu RDO 127 – LTD Davao LTVATAU |
|
Reduction of Tax Arrears Collection |
2.00 3.00 |
LTCED RDO 123 – LTD Cebu RDO 127 – LTD Davao |
| Reduction of TAMP Stop-filer cases | 2.00 |
LTCED RDO 123 – LTD Cebu RDO 127 – LTD Davao |
| Expedite promotion of qualified employees | 1.50 | LTS |
The formula in the computation of the Score for each KPI and Overall Rating are specified in the Order. In the event that the actual accomplishment exceeds the KPI target, the score shall be the maximum assigned KPI weight.
The Operational KPIs shall be included as measures in the Office Performance Commitment and Review (OPCR) Form, as well as in the Office Index of Success Indicators of the RRs, RDs, RDOs, LTS, LTDs Cebu and Davao, LTCED and LTVATAU, in relation to the Strategic Performance Management System (SPMS).
The Accomplishment Report and Evaluation Report shall be prepared in the following manner:
Semestral Report – January to June accomplishments;
Annual Report – January to December accomplishments.
The Operational KPIs prescribed under the Order shall be adopted in the succeeding years until there shall be amendments/revisions to be recommended by the Measure Owners.
The deadline for submission of the Accomplishment and Evaluation Reports on the Operational KPIs are specified in the Order.