REVENUE MEMORANDUM ORDER NO. 11-2022 issued on February 7, 2022 prescribes the guidelines in the processing and issuance of Certificate of Employment (COE) and Service Record (SR). All BIR officials and employees can request the said documents from the Personnel Division (PD) for National Office and from the Administrative and Human Resource Management Division (AHRMD) for the Regional Office. A request form for COE and SR, which are available at the PD and the AHRMD, should be properly accomplished by the requesting employee or by his/her authorized representative with attached supporting documents (photocopy of payslip, BIR I.D. and I.D/authorization of authorized representative, if necessary). Incomplete request form will not be processed. The requested COE and SR shall be issued within three (3) working days from the date of request, subject for verification and updating of employee’s record or other reasonable circumstances. The PD and the AHRMD shall not be allowed to disseminate/distribute copies of COE and SR to a representative without proper authorization. SR of separated employees and those entitled for longevity and loyalty pay shall be released to the Compensation and Benefits Section of the Personnel Division for the processing of retirement claims. All COE and SR shall be retained in the PD and in the AHRMD within three (3) months from the date of request, after which it shall be disposed of.