REVENUE MEMORANDUM ORDER NO. 10-2021 issued on February 19, 2021
prescribes the Consolidated Standard Success Indicators for the Regional Office
Divisions.
The Index of Success Indicators shall be the basis for the preparation of the
Office Performance Commitment and Review (OPCR) Forms of the Regional
Divisions. The Success Indicators (SIs) shall consist of Performance Measures and
Performance Targets.
The Performance Measures need not be many; only those that contribute or
support the outcomes that the Office aims to achieve and measures that are relevant
to the BIR’s Core Functions and Strategic Priorities. It shall also include any one,
combination of, or all the general categories, whichever is applicable, namely:
efficiency/quantity; timeliness and effectiveness/quality
The rating scale that shall be used for the general functions and for Major Final
Outputs (MFOs) requiring 100% performance of the target are specified in the Order.