REVENUE MEMORANDUM ORDER NO. 6-2018 issued on January 18, 2018 provides
policies and guidelines in the enhancement of the frontline services in compliance with
the Ease of Doing Business and implementation of the revised Citizen’s Charter.
The Revenue District Office (RDO), thru the Client Support Section (CSS), shall
implement a single window policy in receiving and releasing of documentary requirements
and permits by establishing a single counter for such purpose. The responsibilities of a
registration officer/personnel assigned in the single window are specified in the Order.
Stamping of invoice/receipt and other supplementary commercial documents is no
longer required. The printer, however, shall submit within thirty (30) days to the RDO
where the taxpayer is registered the Printer’s Certificate of Delivery (PCD), which shall
serve as evidence for the printing of specific set/serial number of the invoice/receipt and
other supplementary commercial documents that shall be used for authenticity validation
during Tax Compliance Verification Drive.
The Regional Office, thru the Administrative and Human Resource Management
Division, shall assign newly-hired personnel to the CSS to augment its current personnel
strength. The Information Systems Development Operations Service, thru the Systems
Development Division, shall revise the queuing system to include a new transaction which
shall be named as “New Business Registrants” to serve as the receiving and releasing
counter of documentary requirements and permits for new business registrants.
Pending the revision of the queuing system, the field dedicated for Certificate of
Registration shall be used as the queue for receiving and releasing of the documentary
requirements and permits for new business registrants.