REVENUE MEMORANDUM ORDER NO. 5-2020 issued on February 5, 2020 prescribes the CY 2020 BIR Operational Key Performance Indicators (KPIs) for the Revenue Regions (RRs), Revenue District Offices (RDOs), and Large Taxpayers Service (LTS). The concerned Assistant Commissioners (ACIRs), as Measures Owners (MOs), shall monitor, review and evaluate their respective Operational KPIs against their goals/targets to assess the performance of the concerned offices. The LTS shall include the following offices as “Implementing Office” for a particular KPI: KPI No. KPI Weight KPI Implementing Office (s) 1 50 Collection Performance LT National Office Audit Div. (LTNOADs), Large Taxpayers Divisions (LTDs) Cebu and Davao, Excise LT Field Operations Division (ELTFOD) 2 10 Percentage increase in collection LTNOADs, LTDs Cebu and Davao, ELTFOD 10 3 Audit Effort LTNOADs, LTDs Cebu and Davao, LT VAT Audit Unit (LTVATAU) 11 3 Increase in collection by 5% of previous year’s audit previous audit collection LTVATAU 12 3 Audit Efficiency LTNOADs, LTDs Cebu and Davao, LTVATAU 13 3 Reduction of Tax Arrears LTDs Cebu and Davao, LT Collection Enforcement Div. (LTCED) 14 3 Reduction of TAMP StopFiler cases LTDs Cebu and Davao, LTCED 16 1.50 Expedite promotion of qualified employees Large Taxpayers Service The formula in the computation of the Score for each KPI and Overall Rating are specified in the Order. In the event that the actual accomplishment exceeds the KPI target, the score to be given shall be the maximum assigned KPI weight. The Operational KPIs shall be included as measures in the Office Performance Commitment and Review (OPCR) Form, as well as in the Office Index of Success Indicators of the RRs, Regional Divisions (RDs), RDOs, LTS, LTNOADs, LTDs Cebu and Davao, ELTFOD, LTVATAU, LTCED, LT Document Processing and Quality Assurance Division (LTDPQAD), Excise LT Regulatory Division (ELTRD) and LT Assistance Division (LTAD) in relation to the Strategic Performance Management System. The Accomplishment Report and Evaluation Report shall be prepared every 1st Semester (January to June) and annually based on the cumulative accomplishment from January to December. The elements of each Operational KPI (i.e. definition of the KPI, KPI Target, Formula and KPI weights) are provided in Annex A of the Order.