8box Solutions Inc.


Contact Number: 09369340340
Email: sales@8box.solutions

REVENUE MEMORANDUM ORDER NO. 25-2013 issued on September 30, 2013 prescribes additional guidelines in the office performance evaluation of Large Taxpayers Service (LTS) pursuant to Revenue Memorandum Order (RMO) No. 15-2013. The following additional policies and guidelines shall be observed: a. The Measure Owners (Service level) shall be responsible for ensuring the integrity, accuracy and completeness of data prior to its submission to Policy and Management Service (PMS). b. The Consolidated Annual Accomplishment Report with Office Performance Evaluation of LTS, as prescribed in RMO No. 15-2013, shall be validated by the concerned Measure Owners who shall forward the validated data/score using the (prescribed excel sheet) in soft and hard copies, to Planning and Programming Division (PPD) not later than the 28th day of the month following the end of the year. c. The maximum score an office can earn per KPI should not exceed the assigned KPI Weight. In the event that the actual accomplishment exceeds the KPI target, the score to be given shall be the maximum assigned weight for the particular KPI. d. If an Office is exempted from a particular KPI, the Measure Owner shall indicate such in the Office Performance Evaluation Report and the assigned KPI weight shall be deducted from the total applicable points of that Office. Details in the computation of the Rating per Office are provided in Section III of the RMO. e. The PPD, through PMS, shall prepare and submit a summary report to MANCOM which shall be used as reference in policy decision-making. The guidelines in the computation of rating per office under the LTS are specified in the Order.