REVENUE MEMORANDUM ORDER NO. 24-2012 issued on October 15, 2012 prescribes
the CY 2012 Operational Key Performance Indicators (KPIs), Performance Monitoring and
Performance Evaluation for the Revenue Regions (RRs), Revenue District Offices (RDOs),
Large Taxpayers Service (LTS) and Large Taxpayers District Offices (LTDOs).
The Operational KPIs shall be used as the basis for the performance monitoring and
evaluation of incumbent heads of RRs, LTS, RDOs and LTDOs for CY 2012. The Assistant
Commissioners (ACIRs) shall perform quarterly checking and systematic documentation on the
progress of each KPI of their supervised offices. They shall also prepare and submit to their
respective Deputy Commissioner an Annual Office Performance Evaluation of the RRs and
RDOs for each of the KPI/s they are monitoring on the 22nd day of the month following the end
of the year.
Once approved, the Annual Office Performance Evaluation Reports shall be submitted by
the Deputy Commissioners to the Office of the Commissioner, thru the Policy and Planning
Service (PPS), not later than the 24th day of the month after the end of the year.
The Office of the Commissioner, thru the PPS, shall prepare the overall final ranking of
the RRs, LTS, RDOs and LTDOs based on the Annual Performance Evaluation approved and
submitted by the Deputy Commissioners.