REVENUE MEMORANDUM ORDER NO. 20-2021 issued on June 17, 2021 amends
RMO No. 31-2020 relative to the giving of points to the Revenue District Offices
(RDOs) on their conduct of tax information dissemination activities under the Taxpayer
Awareness Program.
In the reporting of accomplishments on the TAP, the giving of Points per tax
information dissemination activity shall be amended as follows for the three (3)
activities specified hereunder:
ACTIVITY POINT REQUIRED
DOCUMENTATION
Posting of tax information
materials in social media
(Facebook, YouTube, etc.)
– Only posted tax information
materials PREPARED BY
THE RDO are qualified to be
given Points under this
activity, as specified in
Column 2
– Tax information materials
posted in social media that
were given corresponding
Points under “Distribution of
tax information materials
(either thru manual
distribution or e-mail)” and
“Press Releases” shall no
longer be given Points
under this activity
– Social media (socmed) cards
containing Announcements
promoting special events in
the RDOs are not qualified to
be given Points (since special
events are given Points
separately)
– Tax information materials
prepared by the BIR National
Office can still be posted in
the RDO’s social media
accounts but shall not be
given Points under this activity
5 Points – per
Instructional Video
4 Points – per AudioVisual Presentation
(AVP)
3 Points – per flyer or
powerpoint
presentation on tax
compliance
requirements/other
tax-related matters
2 Points – other tax
information materials,
such as socmed cards
showing reminders on
tax deadlines, new
BIR Programs, new
compliance
requirements, etc.
• Screenshots of tax
information
materials posted in
social media
• Copy of information
materials posted
(for presentation to
CSU Head)
Conduct of Tax Quiz and other
special events to promote tax
awareness
7 Points – per conduct
of traditional (face-toface) Tax Quiz and
other special events
with at least 12
• Attendance Sheet
• Pictures of event
• Publication in BIR
Weekender Briefs
ACTIVITY POINT REQUIRED
DOCUMENTATION
participants
5 Points – per conduct
of online/virtual Tax
Quiz and other special
events with at least 12
participants
Implementation of
new/innovative idea on tax
information dissemination/
delivery of taxpayer service
– AVPs and instructional videos
prepared are no longer
considered as new/innovative
ideas
– Qualified new/innovative
ideas can be given 10 Points
only on the semester it was
first implemented
10 Points • Description of new/
innovative idea on
tax information
dissemination/
delivery of taxpayer
service and report
on when it was
implemented and its
impact (results) in
the district operation
• Pictures of event
• Publication in BIR
Weekender Briefs
The guidelines in the giving of Points for the following tax information
dissemination activities shall remain the same, with some clarifications indicated:
ACTIVITY POINTS REQUIRED
DOCUMENTATION
Conduct of tax seminars/
briefings/webinars
3 Points (if below 100
attendees)
5 Points (if 100 or
more attendees)
• Attendance Sheet
• Pictures of event
• Publication in BIR
Weekender Briefs
(optional)
Meetings/dialogues with LGU
officials and other private sector
groups (except zonal valuation
meetings, assessment/collection
matter-meetings and non-tax
related meetings)
1 Point • Pictures of event
• Publication in BIR
Weekender Briefs
(optional)
Briefing for New Taxpayer
Registrants
1 Point • Attendance Sheet
• Pictures of event
• Publication in BIR
Weekender Briefs
(optional)
TV/radio guesting/interview 3 Points
(per actual guesting/
interview)
• Pictures of event
• Publication in BIR
Weekender Briefs
(optional)
Sending of speakers on BIR/taxrelated matters to other
government/private sectorinitiated events
2 Points • Pictures of event
• Publication in BIR
Weekender Briefs
(optional)
Distribution of tax information
materials (either thru manual
distribution or e-mail)
– BIR Forms are not
considered as tax
information materials since
they are “tax compliance”
materials. Thus, they are not
qualified to be given Points
under this activity.
3 Points
(per type of tax
information material
distributed)
• Report on Number
of Tax Information
Materials
Distributed (use
format in Annex A)
• Picture (or sample)
of information
material/s
distributed
• Pictures of event
Press Release
– Press Release should be
prepared by the RDO
2 Points
(per type of Press
Release published in
newspaper)
• Copy of Press
Release
• Picture of news
article clipping
Radio/TV announcements
– Script of announcement
should be prepared by the
RDO
2 Points
(per content and not
per announcement)
• Copy of
Announcement
• Certification from
radio/TV stations
Display of streamers on BIR taxrelated matters (including LED
billboards)
2 Points
(per type of streamer)
• Picture of
streamer(s) on
display
Motorcade/Recoreda 2 Points • Pictures of event
• Publication in BIR
Weekender Briefs
(optional)
In relation to the preparation of the semestral/annual TAP Accomplishment
Reports, the Client Support Section (CSS) Chiefs and Client Support Unit (CSU)
Heads should pay attention to the following:
a. Presentation of Accomplishments
The RDOs should report their information dissemination activities PER TYPE
OF ACTIVITY, as presented in the attached Sample Reports provided.
b. Content of the Accomplishment Report
RDOs should indicate in their TAP Accomplishment Report (Annex B1) the
necessary details that would determine if Points given are correct, such as
the no. of attendees in seminars, name of information materials distributed/emailed, type of streamers displayed, name/type of information materials
posted in FB, etc.
c. Accuracy of Information Reported
The CSU Heads should thoroughly review the TAP Accomplishment Reports
and documentations submitted by the RDOs to ensure their strict compliance
to the guidelines/reiterations specified in RMO No. 31-2020, especially on the
giving of Points (as amended in III.1 of this Order) and determination of
qualified tax information dissemination activities. The accuracy of all
information reported in the TAP Accomplishment Reports that will be
submitted to the Client Support Service (thru the Internal Communications
Division) will be certified by the Regional Director, after validation by the CSU
Head.
The provisions reiterated in Section III of RMO No. 31-2020, with the exception
of the amended portions in Section III.3 thereof (pertaining to posting of tax information
materials in social media; conduct of Tax Quiz and other special events; and
implementation of other new/innovative idea on tax information dissemination/delivery
of taxpayer service) still remain the same and shall be strictly observed in the
preparation and submission of the TAP Accomplishment Reports.
The Summary of Reports to be prepared for the TAP is reiterated below.
Report Submitted By Submitted To Due Date
Report on Number of
Information Materials
Distributed, if
applicable (Annex A)
Revenue
District Officers
Regional
Director
On or before
July 10 / January 10
(part of
Accomplishment Report
– Annex B1)
TAP Accomplishment
Report (Annex B1),
including
documentations
Revenue
District Officers
Regional
Director
On or before
July 10 / January 10
Consolidated TAP
Accomplishment
Report (Annex B2),
including Annex B1 of
RDOs
– Prepared by CSU
Head
Regional
Director
ACIR, Client
Support
Service
(thru Chief,
Internal
Communicatio
ns Division)
On or before
July 20 / January 20
Evaluation Report on
TAP (Annex C1 and
Annex C2)
– Prepared by
Internal
Communications
Division
ACIR, Client
Support
Service
ACIR,
Planning &
Management
Service
Semestral Report:
On or before August 25
Annual Report:
On or before February
25 of the following year
The semestral and annual Accomplishment Reports/Consolidated
Accomplishment Reports on the Taxpayer Awareness Program (TAP) specified in
RMO No. 5-2020, as superseded by RMO No. 18-2021, are no longer required to be
prepared/submitted by the RDOs and the Regional Directors. The semestral/annual
TAP Accomplishment Reports/Consolidated Accomplishment Reports specified in the
Order are already sufficient for monitoring and evaluation purposes.