8box Solutions Inc.


Contact Number: 09369340340
Email: sales@8box.solutions

REVENUE MEMORANDUM ORDER NO. 10-2016 issued on March 15, 2016 amends the reporting format of Public Assistance and Awareness Campaign (PAAC) Program. PAAC Form No. 001-003 was redesigned to align with Revenue Memorandum Circular No. 76-2013 on the new Customer Satisfaction Survey (CSS). The questions enumerated in the CSS were replaced with the list of usual complaints/observations/ comments which taxpayers encountered during their visit to BIR offices. The policies and procedures in the submission of PAAC reports are specified in the Order.