REVENUE MEMORANDUM CIRCULAR NO. 72-2021 issued on June 2, 2021 announces the availability of BIR single Hotline Number (02) 8538-3200 and use of Chatbot, named REVIE, to assist taxpayers with their general inquiries on tax related matters. Tax inquiries may also be sent via e-mail at contact_us@bir.gov.ph.
          REVIE is the BIR’s Digital Assistant, an artificial intelligence, that can be accessed 24/7from the home page of the BIR Website (www.bir.gov.ph). Questions about taxpayers’ registration requirements (i.e. how to get a TlN, etc.), eServices, BIR Forms, zonal values, among others, including TIN Verification, can be asked from REVIE. Taxpayers using the facility will also have the option to chat with a live agent in case they need clarifications on the answers provided by REVIE.