REVENUE MEMORANDUM CIRCULAR NO. 130-2021 issued on December 29, 2021 publishes the full text of Anti-Red Tape Authority (ARTA) Memorandum Circular (MC) No. 2021- 10 titled “Validation Guidelines on Citizen’s Charter Compliance for the Fiscal Year 2021 Performance-Based Bonus (PBB)”.
                 Each agency/Local Government Unit (LGU) shall update their respective Citizen’s Charter and reflect the streamlined process of the services based on the results of the reengineering of systems and procedures as mandated under Section 5 of Republic Act (RA) No. 11032 and Section 5.8 of ARTA MC No. 2021-09.
                The Certificate of Compliance (CoC) is issued in order to ensure compliance of the agencies or LGUs, including the offices under the jurisdiction of said agency or LGUs, to the mandates of RA No. 11032, particularly Section 6 thereof. The CoC shall be signed by the head of the agency/local chief executive or the head of their Committee on Anti-Red Tape Authority (CART). The duly accomplished and signed CoC shall be submitted using the new template. The agency/LGU may use digital/electronic signature in signing the CoC.
                For the grant of the FY 2021 PBB, the submitted CoC shall be the basis of the Authority in validating the agency’s compliance with the requirement. All participating agencies and LGUs shall report their compliance with the Citizen’s Charter requirement to the Authority by accomplishing the form accessible through this link: https://bit.ly/ARTAPBB2021. Said entities shall ensure that they upload their duly accomplished and signed CoC (in portable document format (PDF) only) in the form.
            Only submissions made through the abovementioned link shall be considered by the Authority in determining their compliance with the Agency Accountabilities condition or Sec. 5.0 under the PBB Guidelines. All participating agencies and LGUs that already submitted their CoC to the Authority through [email protected] are still required to accomplish the form. The initial deadline of submission of the updated CoC on 04 December 2021 pursuant to AO 25 IATF MC No. 2021-02 (Supplemental Guidelines on the Grant of the FY 2021 PBB) shall be extended until 31 March 2022.
                The Authority shall start validating compliance with the Citizen’s Charter requirement one
(1) month after the deadline of submission of the CoC in relation to the grant of the PBB.