REVENUE MEMORANDUM CIRCULAR NO. 71-2021 issued on June 1, 2021 announces the nationwide availability of the Online Survey Form under the Client Support Service.
              The Online Survey Form can be accessed by taxpayers availing the BIR’s frontline services through any of the following ways:
          a.  Answer the Online Survey Form using the designated personal comput in thee Loungearea;                 and
          b.  Scan the Quick Response (QR) code available at each counter using mobile phone toanswer                 the feedback questions. The manual survey forms shall still be available in cases where                          taxpayers opted to use such